FAQ's
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How late are you open? You can call Customer Service M-F 8am - 5pm EST. Holiday Hours Christmas Eve: 8am - 12pm Christmas: Closed New Years Eve: 8am - 12pm New Years: Closed For our local store hours you can go to our Store Locations page. Payment Methods Online we accept the following payments: VISA, MASTER CARD, DISCOVER, & AMERICAN EXPRESS. At any of our store locations we accept the above credit cards, CASH, CHECKS (w/ID), & MONEY ORDERS. Can I get more information about a product? Yes. Pease call or contact us to request more information about any of the products listed on our website. We would be happy to send you the appropriate information including current catalogs from our vendors. How can I check the status of my order? The order status is updated via email as soon as it changes in our system. It will be sent to the email address you supplied on the order. Can I cancel my order? Orders are generally processed as soon as they come in. While we cannot stop all processed orders, please contact us and we will try our best. If an order has already been shipped, you may return the items unopened at your expense. Restocking fees may apply. How do I contact Baker's about the website? If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us by email here |